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		Summary
1		Important "Questions and Answers" regarding the closing of Sony CONNECT
2		How do I de-authorize my computer?
3		Minimum system requirements to use SonicStage?
4		Security update available for SonicStage software Version 4.0 or later.
5		Can I convert my library to an MP3 or Windows Media-compatible format?
6		Some of my imported music won't play, burn to CD or transfer to device.
7		How do I backup My Library?
8		Where can I get SonicStage?
9		How do I burn an audio CD?
10		How do I Authorize my Network Walkman?
11		Omgjbox.exe error caused by the Microsoft Security Hotfix # KB840987
12		How do I import a music file from my computer into My Library?
13		Where on my hard drive are the CONNECT Music songs I downloaded?
14		Why won't some of my music transfer to my Sony portable device?
15		Can I play files downloaded from CONNECT music on a non-Sony device?
16		I am getting a database error when opening the CONNECT Player. What should I do?
17		I am unable to install the SonicStage 4.x software.
18		How do I uninstall and reinstall SonicStage when an uninstall fails?
19		Why don't I see the files I downloaded when I do a search on my computer?
20		How do I contact Technical Support for my Sony Devices?

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Support for Other Sony Products and Devices

Thank you for being a customer of the CONNECT™ Music store.

Now that the music store is closed, you will not be able to purchase or download music, but you will be able to continue to use several features to maintain your library through the end of 2008.

For your convenience we are maintaining our servers to allow you to authorize new devices and computers to play back your purchased ATRAC content. We still recommend that you back up your music library and have provided instructions in the help section on how to do so.

Please click here for information concerning how to continue enjoying your existing ATRAC music library in SonicStage, or how to convert and transfer your existing ATRAC music library to another application.

If you own an ATRAC-based Walkman® device, you can continue using it to enjoy your ripped CDs and music purchases from a fast-growing number of DRM-free, MP3 download services.

Thank you for your patronage during the life of CONNECT.

Sincerely, the CONNECT team..